Hi! This is the Br24 Support and Service channel.
To chat with Bitrix24 experts, click on the button below and choose the subject:

Now it's much easier to talk to BR24

We have created an intelligent service and support system so that you have all the help you need, whether to answer questions about products, services, financial issues or to talk to your Account Manager. Click on the button below, login with your Bitrix24 account and start a live chat with our team via the platform chat.  

Find out how and why to use our Service Desk.

Watch the video to learn more about how to use our customer service page and answer all your questions about Bitrix24 and Br24 services.

Do you have any questions?
Check for a response in the F.A.Q. 

Read the most frequent questions about the platform, apps and courses.


Bitrix24 has a super complete support service to answer questions about each platform's functionality. Navigate to the search box to find what you need. 

Click here for the helpdesk


Would you like to know whether the problem is there on your internet or on Bitrix24? Visit the platform feature status page. It is updated every day so that users can view it.

Click here for status verification

Couldn't find what you needed?

All good! Our team will support you. Use Bitrix24's chat and talk to Br24 team.

Make your Bitrix24 more complete

Did you know that you can install apps on your Bitrix24 to use non-native platform features? Discover some applications created by Br24's development team:

Meet our team

We are the largest team of Bitrix24 specialists in Latin America and we are here to help you have the best experience with the platform and the applications developed by Br24.

No doubts! We're here to help you build

a successful business. :)